Season Ticket Exchange Policy
- All exchanges are subject to availability and may be restricted during periods of high purchase volume.
- Full season and 20 game plan tickets may be exchanged for another regular season ticket prior to the originally scheduled game.
- Full season tickets that go unused may be exchanged for another ticket of equal or lesser value within the same regular season.
- Paid credit from tickets released from a future game must be applied to another regular season game at the time of exchange. Unapplied credit will not be left on the account.  
- All tickets are locked in and no exchanges will be made later than three (3) hours before regular doors open.
- If an unused full season ticket that has been exchanged also goes unused, it may not be exchanged again.  
- The Rockford IceHogs reserve the right to restrict access to available seats in order to prevent a single seat from being left open.
- Tickets are not exchangeable at the BMO Center box office and may only be exchanged by contacting the Rockford IceHogs ticket services team.  
- Calder Cup Playoff tickets are not eligible for exchange.   
- Regular season tickets and vouchers may not be exchanged for Calder Cup Playoff tickets.
- All unused full season tickets and vouchers are null and void at the conclusion of the 2022-2023 regular season.